It might seem like a lot of steps at first, but placing an order at Harina is simple! Once you're ready to order, just go ahead and follow the steps I've written below. You can also visit the Studio Policies page, to find more information on ordering, cancellations, and more.
Visit the Order Page
You can find the link to the Order page by clicking the hamburger icon on the upper-left corner of the page, right beside the cart icon. The Order page is where you'll be able to check out Harina Studio's menu!
Choose a Product
This is Harina Studio's menu! If you see something you like, just click on it and you'll be able to see more photos and information.
Decide on Available Options
On the Product page, there will be some drop-down lists on the right-hand side. Here, you can choose from several options pertaining to product size, pickup/delivery dates, and more.
You can find the ordering cutoff schedule at the bottom of the page. This is also where you can find more information on each product!
Add to Cart
Click "Add to Cart" to add a product to your cart. You can click on "Menu" on the lower left to continue shopping, or "View Cart" to review your order.
The Cart page is where you can remove items from your order, and add or subtract quantities. You can also enter a promo code or add a note on this page. Click "Checkout" once you're ready to place your order, or "Check out with PayPal" to log in to your PayPal account for a faster checkout.
Enter your shipping details and all necessary information on the Checkout page.
Please note that only delivery fees within Ayala Alabang are added upon checkout. Pickup is free, but other delivery fees are to be paid separately!
You can pay for your order online via PayPal. You can also pay offline via BDO, BPI, or GCash - payment details and QR Codes can be found by clicking on "Offline Payment".
Send Your Payment Form
If you paid through PayPal, you're good to go! If you paid through any of the offline methods, please fill up the Payment Form.
Make sure to enter in all the details needed, and upload a clear photo or screenshot of your transaction. Wait for the "Thank You" message, which will let you know your form has been submitted.
Please remember to transfer your payment and submit your form within 24 hours to confirm your order!
Pay the Delivery Fee
If your order is booked for delivery by Harina Studio, then you'll receive an invoice for that fee, which must be settled at least 1 day before your chosen delivery date via any of the available payment methods (please fill up another Payment Form if paying via bank transfer!). This fee is based on Lalamove's rates, and can either be a single booking or a multiple booking fee (for orders within the same area).
If you booked a delivery yourself, please pay directly through the app or to the rider of your chosen courier!
Wait for Your Order
Your order will be with you soon! All of Harina Studio's products are made to order, so it usually takes a few days to prepare and bake them for you. You'll be notified once they're ready for pickup
Lastly, Enjoy! 🌝
If you have any questions about the ordering process or anything at all, just let me know - I'm here to help!